FAQ

NO NEED FOR A ZOOM ACCOUNT! When setting up a webinar, a licensed account will be provided automatically once the event is scheduled.

All payments are processed through Stripe. Each vendor will need to have a Stripe account.

Login into your account

1. Click on “Settings” at the bottom of the menu.
2. Click on “Payments”
3. At the bottom of the “Payments” page, click on “Connect to Stripe”
4. Login with your Stripe account.
5. Payouts will be distributed, real time, after each sale.

Yes, each event will be created and listed as separate products for sale. As an example, if a personal trainer has fitness classes 3 times per week, the customer can book/purchase any or all dates he or she chooses.

No, each event can only be scheduled one webinar at a time.

Scheduling an event does require at a minimum of 1 days’ notice. As an example, if a vendor has an event planned for July 4 at 1:00 pm local time, the event can be scheduled no later than July 3 1:00 local time.

The maximum number of participants in each webinar is 300. This includes each meeting host, co-host, panelists and attendees/customers. Eventhosting Dot Net LLC will not be responsible for overbooking of any events and no refunds will be issued. What this means is the host of the webinar and anyone designated as a co-host or panelists to assist the host in managing the event, also needs to keep track of the number of purchases to prevent overbooking.

For more information, please review our Terms and Conditions.

No. A new webinar must be recreated. The existing event cannot be changed and must be deleted. Also, please review the refund policy

Yes Zoom is HIPAA Compliant. Please reference Zoom Documentation.

Zoom requires all software to be no more than 9 months old. Please reference Zoom Support.